September 1, 2021
Good Honest Business"I was having trouble with my 2015 Chevy Silverado shifting hard. Dealership wanted to put a whole new transmission in to the tune of about $6,000. After talking to Jim he advised it was a common thing with these trucks and 90% of the time flushing the transmission fixes the problem. So that’s what we did and when I picked the truck up (the very next day) it was shifting good! Thank you Jim for being very knowledgeable and honest!"
July 27, 2021
"We have been to Family Transmission twice now, and each time, Jim has been a tremendous help. He is courteous and honest and easy to communicate with. You never feel rushed when speaking to him on the phone. He takes his time to discuss what is going on with your vehicle and does so in a manner that is easy for the lay person to understand but not condescending. As a bonus, if there is a matter that doesn't fall under the shop's purview, Jim is able to recommend other service centers in the area. We highly recommend this business and will use Family Transmission for our auto care needs in the future!"
November 18, 2020
"My friend had a problem and they treated her with understanding and fair. Honest professionals. Thank you for helping!"
September 21, 2020
"These guys are fantastic! My car acted up in a really concerning way when I was in the area. I took it to a chain service place where I had to pay $130 for diagnostics. They told me I needed a part replaced and that the job would cost $1700. I called Jim at Family Auto & Transmission and he was extremely skeptical that the chain's solution would fix the issue. I brought it to him and his team did the diagnostic work for no charge, and found that the bulk of the issue was as simple as replacing a battery terminal! That plus some other elective maintenance came out to less than $250. Jim was sure this would solve the issue, but even offered that if I got the car back and still saw the same issues, he would subtract that $250 from the cost of whatever additional work was done. I feel very lucky that I found Jim and his team - he will be getting business from me and my family that lives in the area whenever we have car issues in the future."
September 8, 2020