Reviews
January 13, 2020
"So very thankful for Jim and Family Auto & transmission! He was extremely honest and friendly from the beginning and took great care of my car. He walked me through everything and updated me throughout the entire process. Jim made an unlucky situation way less stressful! I highly recommend Jim and his team for your auto needs. Thanks so much!"
December 25, 2019
King Roberson
"10 STARS!!! Service is absolutely amazing. I took my Suzuki there on a Monday, told it was gonna be ready on Tuesday, due to complications beyond their control, it took several more days causing me to be without my car for work, etc, for SEVERAL days. Manager, Jim knew I was using Uber and getting a rides from co-workers, so HE initiated rental suggestion and showed genuine concern for me. They also helped me get back and forth home to receive/drop-off my car. Everyone working there is honest and nice. They work diligently to fix cars and offer relevant advice and suggestions. Fair prices, AND they took responsibility for an associated-after-repair-problem, instead of making excuses or claiming not their fault; like some other shops. AWESOME business!!!"
December 25, 2019
"10 STARS!!! Service is absolutely amazing. I took my Suzuki there on a Monday, told it was gonna be ready on Tuesday, due to complications beyond their control, it took several more days causing me to be without my car for work, etc, for SEVERAL days. Manager, Jim knew I was using Uber and getting a rides from co-workers, so HE initiated rental suggestion and showed genuine concern for me. They also helped me get back and forth home to receive/drop-off my car. Everyone working there is honest and nice. They work diligently to fix cars and offer relevant advice and suggestions. Fair prices, AND they took responsibility for an associated-after-repair-problem, instead of making excuses or claiming not their fault; like some other shops. AWESOME business!!!
Update: ***** + (stars, and a diamond or more) 2/10/21 Took a friend's car to them for diagnostics and the service was impeccable and honest. Offered to send to a nearby shop for services that were not in their specialty. Follow-up was amazing. They go above and beyond. *****"
December 14, 2019
"Took my car here last week because it started driving different and tons of different lights came on. They looked at it for free and told me my car was still under warranty with Subaru and had called themselves to let them know, so all I had to do was pick up my car and bring it over to the dealership. This helped me a lot and made the whole thing less stressful and for that I am very appreciative. Some of the best customer service I’ve ever experienced!"
December 14, 2019