Reviews
April 9, 2025
"If you’re looking for an honest company to bring your car to Family Auto & Transmission service is the place to go! I had the pleasure of working with Jim and wow his customer service is outstanding! He kept me updated personally throughout the whole entire process. After discovering my problems weren’t actually with my transmission (another body shop told me i needed a whole new transmission that would cost me around $8,000) he referred me to another amazing shop to help with the things I needed. In turn Jim did help me get a new battery and also had one of his employees drive my car over to the next shop so I never even had to take time out of my day to make the hour drive to pick up my car. Overall Jim is absolutely amazing and really cares for his customers! Would highly recommend to anyone needing transmission services (:"
February 25, 2025
"Jim, you stand on good business practices and guarantee great work. I thank you dearly for the transmission repair you did on my wife’s car, and I whole heartedly thank you for your military service. Also, thank you for the wonderful story about your huge family history. You’re a grandpa many people wish they had."
February 25, 2025
"Anytime I come around this shop they always help me out and to the point I have to give a 5 star review"
February 23, 2025
"2018 CHEVY SILVERADO TRANSMISSION - PLEASE READ:
I bought one used with just over 129,000 miles. Dealership (Doug at Fred Haas Toyota in Spring) was up front with me and told me there seemed to be an issue with the transmission jerking. I loved the truck though and considering the horror stories around the 2015 to 2019 Silverado transmissions....I told Doug that for the right drop in price....I would take it. Doug (this was my 2nd purchase from him) made the deal happen! My very next step was the most important....I reached out to Mr. Jim. After explaining to him what was happening, he gave my a thorough explanation about all he and his team had found out about the common transmission issues with these Silverado trucks. Turns out that a simple transmission fluid exchange is the secret weapon! For less than $500 (WELL SHORT of the discount Doug got me) Mr. Jim and his team had the truck running like new! He told me after driving it up to 200 miles I should feel no issues. He was spot on! I could feel the jerk/lurch less and less until it was completely gone! DON'T spend money on a new torque converter or transmission! Just get your Silverado to Family Auto & Transmission. You will not be disappointed!"
February 20, 2025
"If you’re looking for a good family owned and operated transmission shop this is the place.
From the time I dropped my truck off to the time I picked it up (4days) I was updated the whole way through by Jim. He is the man. I dropped my 10 speed 2019 f-150 off to him and he took care of her all the way. The price was fair and the customer service was outstanding.
I’m very glad I ended up leaving my vehicle in the hands of family auto and transmission.
I will recommend to anyone who is in need of transmission help ! JIM AND HIS TEAM ARE THE BEST IN THE AREA!
Ask about the LIFETIME WARRANTY! It sets them apart from anyone ! They are for the people !"