Reviews
December 3, 2020
"Honest and Friendly! It is hard to find a shop like Jim runs. I usually try and work on my vehicles but could not figure the problem out. I thought I had a transmission issue with my Tahoe so I dropped it off at Family Transmission and I even received a ride back home. Jim and his team diagnosed the problem and let me know that it was an issue with my starter bendix that was broken. Jim set me up with another shop for the repair. The crazy thing is, I was not even charged for locating my problem. It is so refreshing to meet and do business with someone you can trust. Jim will always get my transmission business."
November 18, 2020
"My friend had a problem and they treated her with understanding and fair. Honest professionals. Thank you for helping!"
September 21, 2020
"These guys are fantastic! My car acted up in a really concerning way when I was in the area. I took it to a chain service place where I had to pay $130 for diagnostics. They told me I needed a part replaced and that the job would cost $1700.__I called Jim at Family Auto "
September 21, 2020
"These guys are fantastic! My car acted up in a really concerning way when I was in the area. I took it to a chain service place where I had to pay $130 for diagnostics. They told me I needed a part replaced and that the job would cost $1700. I called Jim at Family Auto & Transmission and he was extremely skeptical that the chain's solution would fix the issue. I brought it to him and his team did the diagnostic work for no charge, and found that the bulk of the issue was as simple as replacing a battery terminal! That plus some other elective maintenance came out to less than $250. Jim was sure this would solve the issue, but even offered that if I got the car back and still saw the same issues, he would subtract that $250 from the cost of whatever additional work was done. I feel very lucky that I found Jim and his team - he will be getting business from me and my family that lives in the area whenever we have car issues in the future."
September 8, 2020